What is Ledger® Live Wallet?

Ledger® Live is the official desktop and mobile interface for Ledger® hardware wallets. It lets you manage accounts, send and receive supported cryptocurrencies, install apps on your device and check balances securely. Available as a Ledger Live Desktop application for Windows/macOS/Linux and a mobile Ledger Live App for iOS/Android.

Download & Login

For a safe start always download Ledger® Live from the official site. Install the Desktop or mobile App, connect your Ledger® hardware device, then open Ledger® Live and follow the Ledger Live login flow to unlock accounts. Ledger® Live uses your device PIN and device confirmations for transactions — the app itself never stores private keys.

Troubleshooting common login issues

Unable to Ledger Trezor / migrating from Trezor

If you're attempting to migrate accounts from a Trezor device, note that Ledger® and Trezor are independent hardware ecosystems. You cannot "import" the Trezor device itself into Ledger® — but you can restore accounts by using the underlying recovery phrase with compatible software (only if you control the phrase). Always follow official migration guidance and never share a recovery phrase online.

Account recovery & 2FA reset

Ledger® hardware wallets use a recovery phrase (seed) for account recovery — not email or password resets. If you lose your device, you can restore accounts on a new Ledger® with your recovery phrase. There is no Ledger®-managed 2FA to "reset" — additional two-factor methods are for third-party services only. If a service linked to Ledger® requires 2FA, follow that service’s recovery steps.

When to contact Ledger® Help Center

Reach out to the official Ledger® Help Center for unresolved issues, firmware updates, or suspected security incidents. Avoid social media direct messages that claim to be support — always verify the URL and contact details.

Frequently Asked Questions

1. Where do I download Ledger® Live?
Always from the official Ledger® website’s download page for Desktop or the Apple/Google app stores for mobile.
2. My Ledger® Live login fails — what first?
Ensure your device is unlocked with PIN, cable/port are good, firmware and Ledger® Live versions are up to date, and confirm actions on the device screen.
3. Can I use Ledger® Live without a hardware wallet?
Ledger® Live requires the Ledger® hardware device to sign transactions and access private keys — the app alone doesn't replace the device.
4. How do I recover my Ledger® account?
Use the 24/12-word recovery phrase on a new Ledger® device (or compatible wallet) to restore accounts. Never enter that phrase into unknown websites or apps.
5. What to do about "Error connecting Ledger account"?
Reconnect device, restart Ledger® Live, use a different USB cable, and check OS permissions (macOS may require enabling USB access).
6. Is 2FA managed by Ledger®?
No — Ledger® secures private keys with hardware + PIN. Two-factor authentication for exchanges or services is separate and must be managed directly with those providers.